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Q. Is parking available, and do we validate parking?

A. There is an adjacent parking garage, and on-street parking is also available nearby. Unfortunately we are unable to validate parking.

Q. Will my health insurance cover my visit?

A. Our physicians belong to most health insurance plans, and we accept payment by those insurance plans. However, coverage varies widely from plan to plan, and it is therefore best if you contact your own insurance company prior to your appointment to verify your benefits.

Q. Can I bring in the results of prior lab work so they don’t have to be repeated at my appointment at Men’s Health Boston?

A. Please bring whatever test results you may have to your appointment, as well as any notes from other physicians. Operative notes may also be helpful if they are relevant to your condition. We will do our best to minimize any testing, however, in many cases it is necessary to obtain additional lab tests, depending on the situation.

Q. How will I be informed of my test results?

A. For most new patients, test results will be discussed at a follow-up office visit. For men seen on a routine basis, eg, for a yearly follow-up, results will be sent by mail within two weeks.

Q. How do I obtain a refill on my prescription?

A. Please allow 2 business days for prescription refills to be processed. We will not refill a prescription if you have not been seen by the physician for over one year.

Q. Do you accept credit cards?

A. Sorry, we do not at this time.

Q. Will I be seen on time for my appointment?

A. We know your time is valuable, and we do our very best to ensure that your scheduled appointment time is honored. However, medical care does occasionally involve taking care of emergencies, and this requires prioritizing care and time based on need. In order to make your visit with us less stressful, we recommend that you bring something to read, and avoid scheduling other appointments too closely together.

Q. What if I change insurance companies?

A. Please inform us of the insurance company and policy number prior to your appointment.


Q. Do you see patients for second opinions?

A. We are happy to provide second opinions.


Q. Is it possible to have a semen analysis performed at Men’s Health Boston?

A. The Andrology Lab at Men’s Health Boston performs semen analyses, and can also perform additional sophisticated tests. All tests must be scheduled by calling our office at 617-277-5000. The sample can be produced at home and brought into the lab at a scheduled time, or can be produced in privacy at our office. If brought in from home, the sample must be collected in a sterile container (usually a specimen cup usually used for urine samples) and brought to the laboratory within one hour. This lab test is only provided to current Men’s Health Boston patients.

Q. How long do I need to abstain from sexual activity prior to providing a semen sample for analysis?

A. Reliable results require an abstinence period of 2-3 days.

Q. Can I have a vasectomy performed the same day as my initial office visit?

A. In most cases, we recommend an initial consultation on a day prior to the scheduled vasectomy. However, for men traveling to Men’s Health Boston from a great distance, we will do our best to accommodate you.

Q. Do I need a companion to come with me to my appointment or procedure?

A. It is not strictly necessary to have anyone join you for routine appointments. However, we always encourage the participation of partners. For procedures involving the use of any sedatives or narcotic medications, it is necessary to have a companion with you.

Q. How do I get a copy of my medical records from Men’s Health Boston?

A. Medical records from our office can be obtained through a signed, written request that can be mailed or faxed to the office. Patients should include name, date of birth, and address of where records are to be sent. There is a $20 fee for this service, to be paid at the time of the request. Large records may require a fee of $40.




 
 
 
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